SMS mass sending platform "supports" customers and is the cornerstone of continuous transactions!
Time: 2020-11-19 19:12 Author: admin Read:
We all know the importance of customers to the enterprise. We must "raise" the customers we obtain through various marketing methods, because the real marketing is not a "one shot deal", but to guide the customers who have been transacted by us to continue to buy from us. If we usually pass SMS mass sending platform We have nurtured all the customers and formed a trust relationship with the users, so the next time we recommend products and services, the customers will be happy to accept. We can "support" (maintain) our customers through the following three methods.
1、 Knowledge "supports" customers
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The so-called "knowledge to support customers" is to push the knowledge of our products and services to customers, which is exactly what customers need. For example, the mother and baby store will push the health care knowledge to improve the baby's immunity to the vast number of Baoma groups, and also recommend the baby health care products in the store, in view of the bad weather in the recent season change, which has led to the cold of some babies with poor physique.
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"[xx mother and baby] Lactoferrin is an immune protein in mother's colostrum, which can inhibit bacterial growth and stimulate the baby's innate immunity. The recent season change can prevent the baby from catching cold. The baby who has caught cold can sterilize and shorten the course of disease, so that the baby can stay away from the hospital. Please consult xxxx for details."
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2、 Activities "support" customers
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If you want your customers to remember you, it is not enough to popularize some professional knowledge alone. We can also use activities to mobilize your customers' enthusiasm, such as new product promotion activities, various holidays Marketing SMS There is no shortage. Traditional festivals such as Dragon Boat Festival, National Day, Mid Autumn Festival, Double 11 Festival, Double 12 Festival, etc., as well as various new festivals, we should take out activities to stimulate customers' purchase desire.
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"[xxx Le Da Mouth] On the Double 11, there is more than 50% discount for Le Da Mouth: Le Da Mouth small program grabs coupons, and 20 points will be deducted when shopping in the store reaches 40 points; if you are hungry, search Le Da Mouth, and 30 points will be deducted when shopping in the store reaches 59 points; if you are popular, you can buy at least 18 points and 50 points when getting coupons. For more discounts, go to Le Da Mouth Bar and return to TD to unsubscribe."
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3、 Emotional "support" customers
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For many companies, after completing the first transaction of products or services, they start to build a good relationship with customers. Reasonable use of SMS mass sending platform can not only warm up the relationship between customers and enterprises, but also imperceptibly promote the business negotiation and the completion of the old and new. Winter is coming, we can send some winter blessing messages to customers to attract their attention and add warm waves to the cold winter.
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"Three steps to prevent colds in winter: 1. Go out and do body breathing when cold; 2. Cold air invades the body and rub the back of the neck with the palm of the hand; 3. If you have a cold, drink ginger to make black tea. Sing the three steps well, and I hope you will not catch a cold in winter!"
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There are many ways to "raise" customers, just three of which are listed above. For more ways, you can consult the online customer service of Youyi.com SMS platform. "Keep" (maintain) our customers well, which is not only conducive to our multiple transactions; It can also help us create more loyal fans, who may inadvertently recommend our products when having afternoon tea or dinner with friends, so as to achieve the fission growth of new customers!
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