How to solve the problem of mass notification SMS turning into spam SMS?
Time: November 7, 2019 11:18 Author: admin Read:
Recently, a consultant came to the message platform of Youyi.com to report that a notice message he sent in groups was blocked by Baidu and misunderstood as a spam message. Generally, marketing messages become spam messages because of problems such as the content, time period, and audience. But how can notification messages be blocked and become spam messages? The consultant was very confused, so he looked everywhere for solutions. Now that he has found Youyi.com, Youyi.com will try its best to solve the problem for the consultant.
Related reading: [Hot Eyes] How to identify the formal SMS platform and spam SMS?
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After asking about the customer's sending content and the previous sending channel, the customer service of Youyi.com began to test the consultant for free. It was found that although the short messages were notification messages, they would indeed be misunderstood as spam messages. What on earth caused this result, they began to modify the content of the short messages, because the consultant had always asked not to make much use of the content of the short messages. Only part of the words can be changed, but after several tests, it still doesn't work. Maybe this short message has been tested many times in other companies, and has been identified as spam.
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After repeatedly asking the consultant to edit the SMS content again, the consultant agreed to edit the SMS content again. After the customer service of Youyi.com helped the consultant to modify the SMS content, it changed a channel to conduct the SMS test again. This time, it succeeded and was not intercepted. Because the customer needs to send 3000 short messages in groups every day, so he doesn't know the specific effect of group sending. The consultant has been working with other companies, and has recharged a large number of short messages in other companies. This company doesn't refund the cost of short messages, so the customer chose to continue to cooperate with the previous short message platform, and sent the modified short message content of the customer service of Youyi.com to other platforms, The results can also be sent successfully, which indicates that the main reason why the notification SMS is misunderstood as spam SMS is the content of the SMS. Although the customer service of Youyi.com has solved the problems for the consultants, the consultants have made SMS interfaces with other companies and have recharged a lot, so the customers have not cooperated with Youyi.com for the time being. However, Youyi.com firmly believes that as long as we provide good services and solve problems for each consultant, we will win the ultimate trust of the consultants.
Related reading: Methods to avoid mass SMS content being blocked
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Youyinet SMS platform has been engaged in SMS business for more than 10 years, and has encountered various common problems in sending SMS. Whether you are doing marketing SMS, notification SMS, verification code SMS, interface SMS or video SMS, SMS public account, picture SMS, etc., come here for free trial, Consult online customer service of Youyi.com or call 4006009885 to get the chance to try SMS effect for free.
